End User License Agreement (EULA)
These license terms represent an agreement between DSC Group Srl (also DSC Group) and the licensee. The licensee must read and examine them carefully. These terms and conditions are applied to DSC Group Srl software, including any other storage media through which it has been received. These terms are also applied to:
supplied by DSC Group regarding the software, unless they are not accompanied by specific conditions. In this case, these specific conditions shall prevail over those of this contract.
By installing, making installing or using the software, the licensee accepts these terms. If the licensee does not accept the terms, he could not install, make others install, or use the software.
If the licensee complies with these license terms, he will receive the rights described as follow for every software license purchased or subscribed.
The software is licensed to the licensee either:
The software and the related documentation are owned by DSC Group Srl. The software is not sold but is by subscription or perpetual licensed.
The use of any release, revision, improvement, customization as well as any technological upgrade of the software are governed by this document.
The present agreement gives the licensee only some rights, while DSC Group Srl reserves all the other rights, to the maximum extent permitted by applicable law. Licensee can use software only in the way described in the present agreement.
If the DSC Group software solution is granted in subscription, DSC Group may suspend the use of the subscription if the licensee violates the use criteria or does not respond to a claim concerning an alleged violation. When it deems it reasonable, DSC Group will inform the licensee of its intention to suspend the subscription to the DSC Group software solutions.
3.2 Licensee rights
All rights granted to the licensee under this agreement are not exclusive and are not transferable and apply only on condition that neither the licensee nor any of its subsidiaries is seriously in breach of this agreement.
By accepting these terms, the licensee is entitled to:
3.3 Licensee bans
Unless agreed in writing and authorized by DSC Group Srl, the licensee is explicitly prohibited from:
The licensee may modify the software solution only to the extent necessary to use it for internal commercial purposes if he has received it in source code format or the licensee or any third party acting on his behalf have obtained from DSC Group Srl the tools that allow the licensee or third parties to change the object code format.
The licensee relieves DSC Group Srl of any responsibility for problems arising from modifications made by the licensee, a partner or third parties acting on behalf of the licensee, or for any problems caused by the hardware or software of third parties.
The licensee undertakes to notify its own employees and all those who will have access to the software, the commitment to fulfill the obligations arising hereunder, verifying in any case that they are aware of the same and undertaking to do everything possible such that said obligations are promptly fulfilled.
DSC Group Srl is not obliged to provide technical or other support for changes made by the licensee, a partner or third parties.
DSC Group Srl does not formulate any declaration, approval, guarantee or assurance regarding the suitability of the software for the licensee’s activity.
The licensee may request DSC Group Srl only the compensation for direct damages up to the amount actually paid by the licensee for the purchase of the software in the case of a perpetual license, or within the limit of the amount actually paid by the licensee in the last year in the case of subscription. Licensee may not claim compensation for any other damages, including consequential, special, indirect or incidental, or lost profits.
This limitation applies to:
This limitation is applied also in case of:
It is understood that civil liability and criminal liability in connection with information published through the software shall be charge exclusively by the licensee.
DSC Group Srl software solutions will work in substantial conformity with what is indicated in the original DSC Group Srl documentation provided or made available to the licensee.
5.2 Period of warranty
The limited warranty is valid for one year from the date on which the DSC Group Srl software solution was purchased or subscribed for the first time. If the licensee receives supplements, updates or replacement software during the warranty period, they will be warranted for the remainder of the warranty period or for 30 days, whichever is longer. In the case of DSC Group Srl software solutions granted in subscription, the warranty is void with the suspension or termination of the subscription.
5.3 Warranty limitation
This warranty does not apply to problems arising from the actions (or omissions) of the licensee or third parties including, by way of example, any modifications or implementations performed by the licensee, a partner or third parties acting on behalf of the licensee, or events outside the reasonable control of DSC Group Srl.
5.4 Remedy for breach of warranty
DSC Group Srl will repair or replace the software and its updates at no additional cost by making the correction available to the licensee or to the reselling partner.
In case the repair or replacement is not possible, DSC Group Srl will reimburse up to the maximum limit of the amount paid by the licensee to DSC Group Srl or to the reseller partner for the purchase of the software solution or paid by the licensee in the last year in the case of subscription.
5.5 Consumer rights
This agreement does not affect any consumer rights of the licensee under the local laws.
DSC Group Srl undertakes to provide to the consumer all information and collaboration necessary in order to fulfill the obligations provided under Privacy Code.
5.6 Warranty procedures
The licensee must have proof of purchase or subscription to obtain warranty service.
To make a claim under warranty, the licensee must contact DSC Group Srl in the case of a direct purchase or the reselling partner supplying the solution; if the latter is unable to help, the licensee may contact DSC Group Srl at its registered office.
DSC Group Srl is responsible for providing support only in the presence of the latest version of the software containing the latest updates released.
6.1 Support limitation
DSC Group Srl will not provide any support in case of:
During the period of validity of this agreement, subject to prior written notice (except in cases of software counterfeiting), DSC Group Srl or its reselling partner may perform an audit (inspection) at any time to verify licensee’s compliance with this agreement.
An audit will be carried out during normal working hours and so as not to unreasonably interfere with the licensee’s normal activities. This also obliges the licensee to provide access to DSC Group Srl to the solution in use as well as to facilitate the performance of the audit throughout the duration.
It should also be noted that, in the case of DSC Group software solutions granted in subscription, the solutions subscribed may periodically provide information to DSC Group to verify that the software has a valid license and that the validity period has not expired. This information includes the company’s subscription identifier, product name, license serial number, product version number and date of last use. The use of the software serves as consent to the transmission of the information listed here.
It is understood that the licensee agrees, accepts and complies to all these terms and conditions, including any linked terms, in order to use the software and services supplied by DSC Group. All the terms are important and create this agreement that applies to the licensee.
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