Microsoft Copilot Studio is an artificial intelligence platform that enables the design of intelligent, interactive and connected AI-based assistants to support employees and customers in their activities.

With Copilot Studio, AI assistants can be designed, tested and published quickly and easily, adapting them to requirements for internal or external use in any industry.

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FUNCTIONALITY

LIVE CHATBOT

Development of the assistant so that he or she responds quickly to questions, using information on the company website or internal knowledge stored in digitised collections of company documents and information made available for various purposes.

Planned answers for specific topics

Workflows that require a predictable set of steps for the co-pilot, such as handling sensitive customer data topics or legal responses, using Power Platform connectors, Power Automate flows, customised topics and search queries using AI.

Wide range of integration possibilities

Integration of thousands of predefined data connectors between Microsoft and non-Microsoft data sources to make your co-pilot more efficient.

HANDLING OF COMPLEX QUERIES

Reliable management of variables, logic and responses to complex conversations thanks to a wide range of design tools.

Multi-channel distribution

Distribution and use of Copilot assistants across multiple channels, including websites and social media.

Assistance from human agents

If the virtual assistant does not provide comprehensive answers, there is always the option of turning to a human agent.

TREND ANALYSIS

Co-pilot optimisation through default analysis, including KPIs.

Centralised management

Central administration interface from which to manage all active assistants.

AI rESPONSIBLE

It meets the highest standards of governance, reliability and data management.

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